Back on April 8th, AT&T started a new unlock policy that gave iPhone users the ability to have their devices unlocked via the carrier as stated in the following statement.
Beginning Sunday, April 8, we will offer qualifying customers the ability to unlock their AT&T iPhones. The only requirements are that a customer's account must be in good standing, their device cannot be associated with a current and active term commitment on an AT&T customer account, and they need to have fulfilled their contract term, upgraded under one of our upgrade policies or paid an early termination fee.
Well, it has been almost three weeks now, so we decided to check in with the iMore forums and see how things were going. Was it easy? Was it difficult? Was it simply confusing?
One of the most interesting stories came from forum member xandermac, who said his back and forth with AT&T might just have caused them to change their unlocking policy.
Basically, there's been some confusion around contract buyouts and if you could still keep AT&T service after paying your early termination fee. In some cases, AT&T figured if you wanted out, you wanted all the way out. Xandermac did not, he simply wanted his unlock.
Basically, Xandermac was in need of a easy solution to have his iPhone 4S unlocked for travel, but still on AT&T for home use. After email AT&T's CEO, he was escalated to the Office of the President, and granted the ability to pay his early termination fee, keep his current service, and have his device unlocked to be used out of the country.
For a lot of other interesting stories involving the first few weeks of officially unlocked AT&T iPhones, and to share your stories, jump into our AT&T forums!
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